Effective Date: April 6, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Your health information is private, and no one without a legitimate need to know may have access to it. QALMA HEALTH (“Practice”) is required by law to maintain the privacy of your health information and to provide you with a notice of its legal duties and privacy practices. In the unlikely event that your health information becomes unsecured, Practice will provide you with prompt notification.
Practice will not use or disclose your health information except as described in this Notice of Privacy Practices (“Notice”). This Notice applies to all of the medical records generated during your treatment at Practice.
EXAMPLES OF DISCLOSURE FOR TREATMENT, PAYMENT AND HEALTH OPERATIONS
The following categories describe the ways that Practice may use and disclose your health information:
Treatment: Practice will use your health information in the provision and coordination of your healthcare. We may disclose all or any portion of your medical record information to your physician, consulting physician(s), nurses and other healthcare providers who have a legitimate need for such information in the care and continued treatment of the patient. For example, a healthcare provider treating you for an injury can ask another healthcare provider about your overall health condition.
Payment: Practice may release medical information about you for the purposes of determining coverage, billing, claims management, medical data processing and reimbursement. The information may be released to an insurance company, third-party payor or other entity (or their authorized representatives) involved in the payment of your medical bill and may include copies or excerpts of your medical record that are necessary for payment of your account. For example, to the extent Practice bills for services it provides to you, a bill sent to a third-party payor may include information that identifies you, your diagnosis, the procedures and supplies used.
Routine Healthcare Operations: Practice may use and disclose your medical information during routine health care operations to run our practice, improve your care, and contact you when necessary. For example, we can use your health information to manage your treatment and services.
Business Associates: Practice may use and disclose certain health information about you to its business associates. A business associate is an individual or entity under contract with Practice to perform or assist Practice in a function or activity that necessitates the use or disclosure of medical information. Examples of business associates include but are not limited to, a copy service used by the Clinic to copy medical records, consultants, independent contractors, accountants, lawyers, medical transcriptionists and third-party billing companies. Practice requires the business associate to protect the confidentiality of your medical information. In addition, Practice requires any subcontractor of Practice’s business associate to protect the confidentiality of your medical information.
Regulatory Agencies: Practice may disclose your medical information to public health or legal authorities charged with preventing or controlling disease, injury or disability. For example, billing practices may be audited by the State Auditor and records are subject to review by the Secretary of Health and Human Services and his/her authorized representatives.
Workers’ Compensation: Practice may release medical information about you for workers’ compensation or similar programs that provide benefits for work-related injuries or illnesses.
Military Veterans: Practice may disclose your medical information as required by military command authorities if you are a member of the armed forces.
Inmates: If you are an inmate of a correctional institution or under the custody of a law enforcement officer, Practice may release your medical information to the correctional institution or law enforcement official.
Organ and Tissue Donation Requests: Medical information can be shared with organ procurement organizations.
Medical Examiner or Funeral Director: Medical information can be shared with a coroner, medical examiner, or funeral director when an individual dies.
Required by Law: Practice will disclose medical information about you when required to do so by law, for example, responding to lawsuits and legal actions.
Other Uses: Any other uses and disclosures will be made only with your written authorization.
PATIENT INFORMATION RIGHTS
Although all records concerning your treatment obtained at Practice are the property of Practice, you have the following rights concerning your medical information:
Right to Confidential Communications: You have the right to receive confidential communications of your medical information by alternative means or at alternative locations. For example, you may request that Practice contact you only at work or by mail.
Right to Inspect and Copy: You have the right to inspect and copy your medical information.
Right to Amend: You have the right to amend your medical information. Any request for amendment should be submitted to Practice in writing, stating a reason in support of the amendment.
Right to an Accounting: You have the right to obtain an accounting of the disclosures of your medical information made during the preceding six (6) year period.
Right to Request Restrictions: You have the right to request restrictions on certain uses and disclosures of your medical information. Practice is not required to honor your request except where: (i) the disclosure is for the purpose of carrying out payment or healthcare operations and is not otherwise required by law, and (ii) the medical information pertains solely to a healthcare item or service for which you, or person other than the health plan on your behalf, has paid Practice in full.
Right to Receive a Paper Copy: You have the right to receive a paper copy of this Notice.
Right to Receive Electronic Copies: You have the right to receive electronic copies of your medical information.
Right to Choose Someone to Act For You: If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
Right to Revoke Authorization: You have the right to revoke your authorization to use or disclose your medical information, except to the extent that action has already been taken in reliance on your authorization. A request to exercise any of these rights must be submitted, in writing, to Practice at 7901 4th St. N #21907, St. Petersburg, FL 33702, or by contacting Practice at 561-927-0927.
STATE LAWS MORE RESTRICTIVE THAN HIPAA (IN FLORIDA)
Florida law provides additional privacy protections beyond those required under federal HIPAA regulations. In particular, Florida Statutes §456.057 govern the confidentiality of patient medical records and generally prohibit disclosure of patient information without the patient’s written authorization, except as permitted or required by law.
Certain categories of health information are subject to heightened confidentiality protections under Florida law, including but not limited to records related to HIV/AIDS, sexually transmitted infections, mental health treatment, and substance use disorder treatment, pursuant to applicable provisions of Florida law. Disclosure of such information may require specific patient authorization or may be otherwise limited by state statute.
This practice complies with all applicable Florida privacy and confidentiality laws in addition to federal HIPAA requirements and will apply the more stringent standard where state and federal laws differ.
FOR MORE INFORMATION OR TO REPORT A PROBLEM
If you have questions and would like additional information, you may contact our office at 561-927-0927. If you believe your privacy rights have been violated, you may file a complaint with us by calling 561-927-0927 and with the U.S. Department of Health and Human Services Office for Civil Rights by calling 1-800-368-1019, visiting https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, emailing OCRComplaint@hhs.gov, or sending a letter to:
Centralized Case Management Operations
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Room 509F HHH Bldg.
Washington, D.C. 20201
We will not retaliate against you for filing a complaint.
CHANGES TO THIS NOTICE
Practice will abide by the terms of the Notice currently in effect. Practice reserves the right to change the terms of its Notice and to make the new Notice provisions effective for all health information that it maintains. An updated version of the Notice may be obtained at Practice.
Last updated: April 6, 2026
1. Introduction
Welcome to Qalma Health, PLLC("Company," "we," "our," or "us")!
These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website located at www.qalmahealth.com (together or individually "Website and Services") operated by Qalma Health, PLLC.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Website and Services.
Please read these Terms and Conditions carefully before using our Website and Services.
Our medical services are only available to individuals located in states where our providers are licensed to practice. By using our Services, you acknowledge and agree that you are responsible for ensuring you are physically located in an eligible state at the time of receiving medical services.
2. Communications
By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
3. Purchases
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
4. Contests, Sweepstakes, and Promotions
Any contests, sweepstakes, or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms & Conditions. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy:Privacy Policy Link . If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply.
5. Content
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.
6. Accounts
When you create an account with us, you guarantee that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on our Service.
7. Intellectual Property
The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Qalma Health and its licensors.
8. SMS Communications
Description of SMS Use Cases
We send SMS messages for updates, offers, and alerts related to our products and services.
Opt-Out Instructions
You can cancel SMS messages at any time by replying STOP. You may also contact us to opt out. For help or questions regarding SMS messaging, reply HELP or email us at hello@qalmahealth.com
Customer Support Contact
For assistance, contact hello@qalmahealth.com
Message & Data Rate Disclosure
Message and data rates may apply depending on your mobile carrier.
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
Age Restriction
This service is intended for users aged 18 and older.
9. Data Privacy and Sharing
Last updated: April 6, 2026
1. Introduction
Welcome to Qalma Health, PLLC("Company," "we," "our," or "us")!
These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website located at www.qalmahealth.com (together or individually "Website and Services") operated by Qalma Health, PLLC.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Website and Services.
Please read these Terms and Conditions carefully before using our Website and Services.
Our medical services are only available to individuals located in states where our providers are licensed to practice. By using our Services, you acknowledge and agree that you are responsible for ensuring you are physically located in an eligible state at the time of receiving medical services.
2. Communications
By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
3. Purchases
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
4. Contests, Sweepstakes, and Promotions
Any contests, sweepstakes, or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms & Conditions. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy:Privacy Policy Link . If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply.
5. Content
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.
6. Accounts
When you create an account with us, you guarantee that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on our Service.
7. Intellectual Property
The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Qalma Health and its licensors.
8. SMS Communications
Description of SMS Use Cases
We send SMS messages for updates, offers, and alerts related to our products and services.
Opt-Out Instructions
You can cancel SMS messages at any time by replying STOP. You may also contact us to opt out. For help or questions regarding SMS messaging, reply HELP or email us at hello@qalmahealth.com
Customer Support Contact
For assistance, contact hello@qalmahealth.com
Message & Data Rate Disclosure
Message and data rates may apply depending on your mobile carrier.
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
Age Restriction
This service is intended for users aged 18 and older.
9. Data Privacy and Sharing
Your privacy is critically important to us. We handle your personal data according to the following principles:
No Sale of Data: We do not sell, rent, or lease your personal data to third parties for their own marketing purposes or any other reason.
Limited Sharing with Service Providers: We may share your information with trusted third-party service providers (such as payment processors, email service vendors, or SMS delivery platforms) solely as necessary to provide our Service to you.
Strict Oversight: Any service provider with whom we share data is contractually obligated to keep your information confidential and is prohibited from using your personal data for any purpose other than providing services to Qalma Health.
Legal Disclosures: We may disclose your information only if required by law or in the good faith belief that such action is necessary to comply with legal obligations or protect the rights and safety of our users or the public.
10. Links to Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Qalma Health.
Qalma Health has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
11. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
12. Indemnification
You agree to defend, indemnify and hold harmless Qalma Health and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.
13. Limitation of Liability
In no event shall Qalma Health, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from: (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
14. Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. Your use of the Website and Services is at your sole risk.
15. Medical Disclaimer
The information provided on this Website and through our Services is for informational and educational purposes only and is not intended as medical advice, diagnosis, or treatment. Use of this Website does not establish a physician-patient relationship between you and Qalma Health, PLLC. A physician-patient relationship is only established after you have completed the required intake process, been accepted as a patient, and have had a formal consultation with a licensed provider. Always seek the advice of your physician or another qualified healthcare provider with any questions you may have regarding a medical condition.
16. Exclusions
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
17. Governing Law
These Terms shall be governed and construed in accordance with the laws of State of Florida, United States, without regard to its conflict of law provisions.
18. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
19. Contact Us
If you have any questions about these Terms, please contact us:
Email: hello@qalmahealth.com
Website: www.qalmahealth.com
Your privacy is critically important to us. We handle your personal data according to the following principles:
Last Updated: January 29, 2026
This Privacy Policy describes how Qalma Health, PLLC (“Company,” “we,” “our,” or “us”) collects, uses, and shares your information through our website, www.qalmahealth.com (the “Website”), and through any communications such as email or SMS. This Privacy Policy does not apply to Protected Health Information (PHI), which is governed by our Notice of Privacy Practices.
1. Introduction
We value your privacy and are committed to protecting the personal information you share with us. By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information Collection
We collect personal information that you voluntarily provide, including:
Contact Data: Name, email, mailing address, and phone number.
Payment Data: Processed securely via third-party providers for purchases.
Mobile Data: Phone numbers and consent provided specifically for SMS communications.
3. SMS Text Messaging & A2P Compliance
By providing your mobile number and opting in to our messaging program, you agree to receive SMS updates, offers, and alerts from Qalma Health.
Strict Privacy Commitment: Notwithstanding anything else in this Privacy Policy, mobile numbers and SMS consent data will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. * Opt-Out: You can cancel the SMS service at any time by replying STOP.
Help: Reply HELP for more information or email hello@qalmahealth.com
Carrier Disclosure: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
4. How We Use Your Information
We use your data to:
Fulfill orders and manage your account.
Provide customer support.
Send marketing or transactional messages (only with your explicit consent).
Improve website functionality and security.
5. Data Sharing and Disclosure
We do not sell your data. We share information only in these limited cases:
Service Providers: We may share data with trusted vendors (e.g., payment processors, email service providers) who perform services for us. These providers are contractually obligated to protect your data and cannot use it for their own purposes.
Legal Requirements: If required by law or to protect our legal rights.
Business Transfers: In the event of a merger or sale of the company.
Our website was designed by Addelise Branding Studio and developed by Cetaya Digital. These partners do not process your booking or personal information, but may maintain technical access to ensure the site functions properly.
6. Data Security
We implement industry-standard technical and organizational measures to protect your personal data. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
We are committed to maintaining the confidentiality of your personal and health information in accordance with applicable laws and regulations, including applicable healthcare privacy and security laws. For information regarding how we handle Protected Health Information (PHI), please refer to our Notice of Privacy Practices.
7. Cookies and Tracking
We use cookies and similar tracking technologies (like Google Analytics) to track activity on our Website. You can instruct your browser to refuse all cookies, but some parts of our Website may then be inaccessible.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at hello@qalmahealth.com
9. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: hello@qalmahealth.com
Website: www.qalmahealth.com
